The second-hand marketplace Members Express Anger About Size Modifications

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Backlash

Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted as a result of the reclassification.

The company said the updated approach better aligns with similar services.

They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.

Size Classification Modifications

Earlier, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Required Changes

A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The app has more than 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, the service retracted a modification regarding delivery choices following member complaints.